As a customer service order management representative, you will work in an international organisation where you speak English every day, take responsibility for the order process and earn between €3,916 and €6,300 gross per month. You will combine customer contact, order management and process improvement in one varied role.
About the function
As a customer service order management representative, you are the first point of contact for customers and support the full order process. You process orders, monitor progress and make sure shipping and quality documentation is complete and up to date. You also keep customers informed about order statuses, contract balances and invoices.
You regularly work with internal departments to keep orders moving. You spot bottlenecks and opportunities, discuss improvements with colleagues and handle more complex customer queries. This keeps your work varied and helps you grow within customer service and order management.
What we offer
- Salary between €3,916 and €6,300 per month
- 40-hour working week during regular office hours
- One-year contract
- International company in a central location
- Opportunities to develop your administrative and customer-focused skills
- Close collaboration with different departments
What we need
- Bachelor's degree or relevant work experience
- Good spoken and written English
- Accurate and structured way of working
- Available 40 hours per week
About the company
As a customer service order management representative, you will join an international organisation where teamwork and knowledge sharing matter. You will work with colleagues across departments and directly contribute to a great customer experience. There is plenty of room to develop yourself and take on more responsibility in the order management process.
Additional information
Are you interested in the position of Customer Service Order Management Representative or would you like more information? Please contact Stijn Boer of PDZ Hoofddorp via +31235658902 or stijn.boer@mail.pdz.nl.
Our digital AI job coach Stan will contact you via WhatsApp immediately after your application. This is to get to know you better and to request a preferred date for a possible introductory meeting.